Clock in to start the working day.
04 / Time / ORBIT FEATURES
Attendance tracking for scheduled teams
Orbit records the working day from clock-in to clock-out, including breaks and an active-shift view. Employees can review their history, while managers can inspect recorded time alongside scheduled work.
AN EXAMPLE WORKFLOW
What this looks like in Orbit
An agent clocks in, starts and ends a break, then clocks out. Orbit keeps the resulting attendance record, including login hours, break time, production hours, and any relevant late flag. The employee can revisit that day in attendance history.
THE WORKFLOW
How it works in Orbit.
Start and end breaks while the shift remains visible.
Clock out and review recorded time in attendance history.
REAL PRODUCT SCREENS
Inspect the work, screen by screen.
Actual Orbit interface with fictional example data. Select the product tour to inspect every capture at full size.
CONNECTED WORK
Where this workflow goes next
Attendance data contributes to time-based performance measures such as production hours and schedule adherence. A planned shift provides the context for the recorded day.
CURRENT PRODUCT SCOPE
What to expect
Attendance tracks working time and breaks. It does not monitor calls or measure telephony activity.
THE ANSWERS
What Orbit does, in plain language.
Can employees record breaks?
Yes. Employees can start and end breaks during a recorded shift.
What is production time in Orbit?
The attendance calculation subtracts recorded break time from login hours; the resulting production hours can feed the performance view.
Can managers review earlier days?
Yes. Orbit includes filtered attendance history for reviewing recorded shifts.
UNDERSTAND THE CALCULATION
How Orbit calculates production hours and adherenceA source-grounded explanation of Orbit login hours, break deductions, production hours, and break-based schedule adherence for call center teams.
READY TO EXPLORE?
Bring the working day into view.
Walk through real screens from an illustrative Orbit workspace.
Explore the product tour