Menu

01 / People / ORBIT FEATURES

Employee management for call center and BPO teams

Orbit gives HR and operations teams a searchable employee directory connected to each person’s employment details, organization placement, qualifications, documents, and portal access. It is the starting record for the shifts and reviews that follow.

Orbit Searchable employee directory with position, department, and status context screen in a fictional example workspace
Searchable employee directory with position, department, and status context Illustrative workspace

AN EXAMPLE WORKFLOW

What this looks like in Orbit

When an agent changes teams, an administrator can find their profile, inspect their current position and department, and update the relevant employment and organization details. Documents and education or experience entries stay attached to that profile.

THE WORKFLOW

How it works in Orbit.

01

Find an employee by name, status, department, or position.

02

Review personal, employment, organization, and financial details.

03

Maintain experience, education, documents, and portal access.

REAL PRODUCT SCREENS

Inspect the work, screen by screen.

Actual Orbit interface with fictional example data. Select the product tour to inspect every capture at full size.

Orbit Employee Filters screen in a fictional example workspace
Employee Filters Illustrative workspace
Orbit Employee profile details in one record screen in a fictional example workspace
Employee profile details in one record Illustrative workspace
Orbit Employment details tied to the employee profile screen in a fictional example workspace
Employment details tied to the employee profile Illustrative workspace
Orbit Edit Employee Experience screen in a fictional example workspace
Edit Employee Experience Illustrative workspace
See all employee management screens ↗

CONNECTED WORK

Where this workflow goes next

The employee record links to the organization structure, assigned schedule, attendance, leave, performance, and payroll views. Explore organization management to see the reporting side of that record.

CURRENT PRODUCT SCOPE

What to expect

Orbit stores and organizes employee information; the current product is not a recruiting or applicant tracking system.

THE ANSWERS

What Orbit does, in plain language.

Can HR find employees by team or employment status?

Yes. The directory includes search and filters for attributes such as name, status, department, and position.

Which details can an employee profile hold?

Profiles include personal and employment details, organization placement, experience, education, documents, and portal access settings.

Can Orbit store employee documents?

Yes. Authorized users can upload, categorize, search, preview, and download documents in the workspace.

READY TO EXPLORE?

Bring the working day into view.

Walk through real screens from an illustrative Orbit workspace.

Explore the product tour