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ORBIT PRODUCT GUIDES

See how the numbers connect.

These guides explain the calculations and handoffs visible in Orbit’s current product. Each answer is grounded in the implemented workflow and paired with a product screen.

READ THE WORKFLOW

From recorded time to monthly review.

Start with the attendance record and its break-based measures. Then follow configured position KPIs into the incentive calculation and payroll review. The guides describe Orbit’s current rules, including their limits, so a team can judge whether they fit its operation.

01How Orbit calculates production hours and adherence

For call center and BPO teams, a clocked-in day becomes an attendance record. Orbit uses that record to show login time, production time, and an adherence measure based on break violations and unproductive minutes. Here is what those numbers mean in the current product.

02How KPI incentives reach the monthly payroll review

Orbit calculates a monthly incentive from configured position KPIs, then places the result beside base salary and deductions in a payroll record. The calculation is inspectable, and the payroll administrator records paid status before the employee sees a slip.

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